Product Quality Guarantee

At Solidcore Equipment, quality is never an afterthought. We stand behind every item we offer and are committed to ensuring our customers receive dependable, well-built solutions they can trust. All purchases are backed by applicable manufacturer warranties, and our team is always available to provide warranty information upon request.

If Your Order Arrives Damaged

We recommend carefully checking your shipment as soon as it is delivered. If you notice any signs of damage to the packaging—even if the contents are not immediately visible—be sure to note it on the delivery receipt before signing. When a package cannot be opened at the time of delivery but appears compromised, please mark the receipt with “suspected damage.”

Should any item arrive damaged, simply email clear photos of the issue to support@solidcoreequipment.com. Our support team will act quickly to arrange a replacement or issue a refund, typically within one business day. Your satisfaction and peace of mind are our priority.